ITVT Group

Visit reports in 60 seconds: AI-supported CRM input for field sales

itvt_admin — Thu, 18 Jun 2026 12:30:00 +0000

Visit reports in 60 seconds:

AI-supported CRM input for field sales

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You’ve just wrapped up a great meeting, you’re already running to the next one, and that visit report? It’ll have to wait.

This is where your CRM loses the data and your visit reports never tell the full story.

Here’s where you’ll feel the consequences:

Your next visit has the customer confused why you’re asking the same questions
If your CRM already has AI, its output is only as good as your data
Sales forecasts and pipelines suddenly look too big or too small

And the worst one? Arguably, your boss’ AI is pulling these records to make his own reports.

At ITVT, we saw the issue, experienced it ourselves, and engineered a solution. It’s so easy now that it’s like speaking to a friend.

Join our vision webcast where we share how we log customer visit reports in seconds. Led by our AI expert, Johannes Wagner, we’ll walk you through the new reality of visit reports on-the-go, and in a press of a button, your visit report is done.

Let’s make your CRM a better place, one solution at a time. All it takes is a VISION.

Wednesday, 08 July, 2026

11:00 – 11:30 AM

Online

Topics

AI CRM Sales Companion Copilot Sales Visit Report

What you can expect:

How and why CRM data deteriorates throughout the sales process
Why current reporting processes fail in practice
Expanding your knowledge of AI’s potential in sales
How the ITVT Sales Companion automatically captures customer visit report data in real-time, on-the-go, in seconds, with just your voice

Our Speakers

Johannes Wagner

Product Manager for AI, ITVT Group

IMPORTANT NOTE:

The dial-in link for the webcast will be sent to you via a confirmation email once you have successfully registered.

Please note that the event will be held in German.

Feel free to send us some brief feedback or register directly for the free online event.

If you have any questions, please contact marketing@itvt.de

Insights and Events

The post Visit reports in 60 seconds: AI-supported CRM input for field sales appeared first on ITVT Group.

Margin Blind Spots: Restoring Efficiency with Business Central

itvt_admin — Tue, 16 Jun 2026 11:10:42 +0000

Margin Blind Spots:

Restoring Efficiency with Business Central

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Today, being responsible for production and operational processes means one thing above all else: making decisions under constant pressure—amid rising costs, uncertain supply chains, and limited transparency.

Many companies are familiar with these challenges. However, in day-to-day operations, there is often not enough time to analyze them systematically and find sustainable solutions.

In this webcast, our ERP team will demonstrate in a practical way where inefficiencies typically arise in your operational processes, how you can systematically identify them, and what a realistic first step toward modern ERP processes might look like—without a lengthy, large-scale project.

This session is aimed at decision-makers in operations and finance at mid-sized companies who want to drive digital transformation in a structured yet pragmatic way.

Tuesday, 30 June 2026

11:00 – 11:30 AM

Online

Topics

Dynamics 365 Microsoft Finance Operations Business Central ERP

What you can expect:

How to specifically identify inefficiencies in day-to-day operations
Which quick wins can be achieved within just a few weeks
What a structured start with ITVT QuickStart Business Central looks like in practice—pragmatic, standardized, and with measurable results

Our Speakers

Manuel Bachmann

Product Manager for Microsoft Dynamics 365 Business Central, ITVT Group

Ralf Schindler

Key Account Manager for ERP, ITVT Group

Subscribe to our event newsletter:

The dial-in link for the webcast will be sent to you via a confirmation email once you have successfully registered.

Please note that the event will be held in German.

Feel free to send us some brief feedback or register directly for the free online event.

If you have any questions, please contact marketing@itvt.de

Insights and Events

The post Margin Blind Spots: Restoring Efficiency with Business Central appeared first on ITVT Group.

Between AI Fatigue and Acceptance: The Rise of AI as a “Digital Co‑Worker”

itvt_admin — Tue, 02 Jun 2026 10:24:36 +0000

Between AI Fatigue and Acceptance:

The Rise of AI as a “Digital Co‑Worker”

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For much of the past decade, artificial intelligence existed at the margins of enterprise technology. It appeared as isolated features in business software, experimental pilots, or narrowly scoped automation initiatives that promised transformation but rarely delivered it.

Today, AI is no longer something occasionally experimented with. It is becoming something organizations actively work alongside. This shift marks a turning point in the digital trends of modern enterprises: AI is moving from a simple tool that supports work to something like a teammate that participates in it.

And this is where the true value of AI really comes into play. After all, in theory, AI could certainly take us to Mars—anything seems possible. But first, we should focus on finding solutions to everyday problems here on Earth. And that was also the message at Digital X in Berlin—both at the IT Vision Technology booth and during the masterclass.

From isolated features to integrated operating models

Early enterprise AI focused on narrow use cases—chatbots, isolated predictions, or basic automation—which delivered incremental value but rarely changed how work was done. What sets today’s AI apart is the rise of agentic and generative systems that can reason across tasks, execute multistep workflows, and adapt over time.

Rather than sitting alongside business processes, today’s AI is now integrated directly into operating models—supporting finance, supply chains, sales, and decision-making, all end to end. For SMEs in particular, this shift moves AI from fragmented experimentation and experience to a viable and scalable operational solution that reduces manual dependency and enables confident growth.

Where AI is creating real operational impact

Across industries, AI is already integrated in everyday work—supporting customer service, finance, supply chains, marketing, and executive decision‑making, and more. Intelligent agents resolve cases end to end, forecasting and risk models improve accuracy and speed, predictive insights optimize operations in real time, and AI‑driven recommendations support sales and pricing decisions. What distinguishes leading organizations is not just where AI is used, but how deeply it is integrated into daily workflows.

For SMEs however, this adoption collides with real operational constraints. Fragmented customer data, manual finance processes, disconnected legacy systems, and rising compliance demands continue to slow progress. At the same time, concerns around data sovereignty are intensifying. Businesses want the efficiency and intelligence of AI—without relinquishing control over their most critical data.

This combination is accelerating the shift toward centralized, AI integrated, enterprise‑grade platforms.

AI adoption is gaining momentum not because of hype, but because the conditions are right. The technology has matured, economic pressure is forcing productivity gains without headcount growth, and leadership expectations have shifted toward measurable outcomes.

When AI is integrated directly into ERP and CRM systems, it delivers tangible value—reducing administrative overhead, improving forecasting and risk detection, and enabling enterprise‑level control without enterprise‑level complexity. In governed environments, AI moves from perceived risk to long‑term strategic asset.

What distinguishes leading organizations is not just where AI is used, but how deeply it is integrated into daily workflows.

Humans and AI: Redefining the Workforce Model

With this shift, the most visible impact driven by AI is not in the operational chart, but the organizational chart. Rather than replacing roles, leading companies are redesigning work around human–AI collaboration. In this model, AI takes over repetitive and data‑intensive tasks, while people focus on judgment, creativity, relationships, and strategic oversight.

As AI agents become part of everyday roles, organizations face a new challenge: redesigning workflows, not simply deploying technology.

Those that treat AI as an add‑on often struggle to realize value. Those that rethink processes with collaboration, governance, and explainability in mind are better positioned for sustainable impact.

Likely, in the next years of AI adoption, human–AI collaboration will become the default operating model, and trust, transparency, and oversight over AI work become as critical as basic computer literacy.

The Digital Pulse for Decision‑Makers

AI’s role in business is no longer abstract. It is operational, measurable, and increasingly embedded in how organizations function. The digital and operational heartbeat of modern enterprises is and will be defined by collaboration between people and intelligent systems—enabling faster decisions, smarter responses, and greater resilience across the business.

For business leaders and C-Suites, the implication is clear. AI is no longer just another technology to assess; it is becoming foundational to how organizations operate, scale, and compete.

The key question is no longer whether to use AI, but how to embed it into core processes without losing control, trust, or strategic focus. That is the digital heartbeat businesses are shaping today—and the conversation Digital X Ost is designed to move forward.

AI that delivers. Business processes that run on their own.

At Digital X Ost in Berlin, we didn’t just discuss this topic with many visitors. We also provided concrete answers—with real-world examples from small and medium-sized businesses that have already integrated AI into their sales, finance, and operations.

Under the motto “AI that delivers. Business processes that run on their own,” visitors could experience both at our booth and in our masterclass how companies use Microsoft Dynamics 365 CRM and ERP applications to accelerate processes, increase transparency, and shorten decision-making paths.

The basis of our discussions was always a clear understanding of where our conversation partners stand. The ITVT maturity models are the perfect starting point for any company. Because they meet each company exactly where it stands with its business processes—whether on Mars or on Earth.

Would you also like to find out if your journey begins on Earth and when you’ll make it to the moon? Then download our maturity models at

The post Between AI Fatigue and Acceptance: The Rise of AI as a “Digital Co‑Worker” appeared first on ITVT Group.

Why Fragmented ERP Landscapes Fail Industrial Manufacturers

itvt_admin — Tue, 12 May 2026 07:58:14 +0000

Why Fragmented ERP Landscapes Fail Industrial Manufacturers

(and How Business Central Fixes It)

See it live at our booth at Hannover Messe 2026

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For mechanical, plant, and industrial equipment manufacturers, operational complexity is the norm.

Multi‑level bills of materials, fluctuating demand, tight margins, and increasing cost pressure all collide to create a complex morass of interconnected operations.

Yet many mid‑sized industrial companies still rely on fragmented ERP landscapes, spreadsheets, or legacy systems that can’t keep up with today’s volatility, not because they work well, but because years of customizations, sunk costs, and fear of operational disruption make change feel riskier than sticking with systems everyone already knows—however inefficient they’ve become.

Manufacturing Growth Requires More Than Reactive Planning

Consider, a growing manufacturing company, managing complex BOMs, routings, and production orders across multiple product variants. Sales forecasts change frequently, supply chains remain unstable, and finance lacks real‑time insight into true product costs and margins. What should be a synchronized demand‑to‑delivery process turns into reactive firefighting.

This organization would face recurring challenges that directly impact profitability and delivery performance:

Manual planning and bottlenecks caused by missing real‑time capacity visibility
Stockouts or excess inventory due to disconnected demand and supply planning
Unclear product and project costs, making margin control difficult

Late deliveries driven by poor coordination between production, procurement, and finance
Siloed data that prevents reliable forecasting and scenario planning
Legacy ERP tools that limit transparency and slow decision‑making—especially for CFOs tasked with steering digital transformation

For a growing manufacturing company, these challenges would mean that any growth would be stifled and restrained—higher volumes increase complexity faster than can be controlled, leading to rising costs, declining delivery reliability, limited margin transparency, and leadership struggling to steer expansion with confidence, all leading to business closure if not solved.

Thankfully, Microsoft Dynamics 365 Business Central is ready and able to solve these challenges.

Solving ERP Complexity with One Integrated Platform

Microsoft Dynamics 365 Business Central(BC)is a leading ERP platform for growing industrial organizations, bringing finance, supply chain, production, and service together in one integrated system. With all these operations unified in one platform businesses.

Microsoft Dynamics 365 Business Central (BC) is a powerful ERP platform designed for growing industrial organizations that need control, clarity, and scalability. By unifying finance, supply chain, production, and service in one intelligent system, Business Central replaces fragmented processes with seamless workflows, real‑time insights, and end‑to‑end visibility.

With Microsoft Dynamics 365 BC, manufacturers gain:

Real‑time visibility into costs, margins, and working capital
Integrated MRP and capacity planning to better align demand, supply, and production
Accurate costing and variance tracking across multi‑level BOMs

Stronger cash‑flow forecasting and scenario planning in volatile markets
A modern, scalable ERP foundation that supports digitalization, workforce productivity, and governance requirements

The result?

Faster decisions, more efficient operations, and a future‑ready ERP foundation built to support sustainable growth.

With a single source of truth across finance, operations, and production, teams no longer operate in silos—or rely on delayed, incomplete data. Instead of reacting to disruptions, organizations can act with confidence, using real‑time insights to make informed, data‑driven decisions at every level—from the shop floor to the CFO’s desk.

The result is greater agility, stronger control, and an ERP system that actively supports strategic growth rather than holding it back.

Experience Business Central Live at Hannover Messe 2026

At Hannover Messe 2026, ITVT will show how Business Central supports industrial manufacturers in regaining control over their operations, costs, and financial stability.

Discover how Business Central can turn complexity into clarity—live at Hannover Messe 2026.

Visit the ITVT booth to see real BC use cases for manufacturing and plant engineering!

Secure your free trade fair ticket and experience the future of the manufacturing industry in person

Book a personal meeting with our ERP experts and discuss your challenges with operational complexity.

The post Why Fragmented ERP Landscapes Fail Industrial Manufacturers appeared first on ITVT Group.

How Manufacturers Are Simplifying Complex B2B Sales

itvt_admin — Mon, 11 May 2026 08:43:32 +0000

How Manufacturers Are Simplifying Complex B2B Sales

See it live at our booth at Hannover Messe 2026

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In mechanical and industrial engineering, sales is rarely linear.

Deals are large, cycles are long, and success depends on how well sales, service, and after‑sales work together. Yet many manufacturers still manage opportunities, quotations, and service contracts across disconnected tools, contributing to slow growth and reducing predictable revenues.

Why B2B Sales in Manufacturing Is So Complex

Manufacturers with complex products and strong after‑sales components must coordinate multiple stakeholders, long quotation phases, and ongoing service relationships. From first lead to recurring service revenue, every step needs structure, transparency, and reliable data.

What’s holding sales teams back?

In practice, industrial sales teams face recurring challenges that make it difficult for Heads of Sales and sales team leaders to scale growth while maintaining control:

Long, complex B2B sales cycles that are hard to forecast reliably

Unstructured opportunity and quote management, leading to delays and inconsistencies

Disconnected sales and service data, limiting visibility into installed base and after‑sales potential

Limited pipeline transparency, making revenue planning reactive instead of predictable

High reliance on service, maintenance, and spare parts, without a unified customer view

These are just some of the recurring challenges facing sales teams in manufacturing, holding them back from growing and creating predictable revenue streams.

That being said, these challenges have been said to be recurring, meaning that companies, even companies within the manufacturing industry, have already met, dealt, and solved these challenges before. The most prominent of these solutions being Microsoft Dynamics 365 Customer Engagement.

Simplifying B2B sales with Microsoft Dynamics 365 Customer Engagement

Microsoft Dynamics 365 Customer Engagement (CE) is a leading sales platform for managing exactly these challenges. By centralizing customer, sales, and service data, CE enables manufacturers to orchestrate their entire end to end lead‑to‑cash process from a single platform and interface. With Microsoft Dynamics 365 CE, organizations gain:

Structured opportunity and quote workflows tailored to complex industrial sales
End‑to‑end lead‑to‑cash orchestration, from first contact to after‑sales revenue
Installed‑base and service integration, unlocking recurring service and maintenance growth

Data‑driven sales forecasting based on a single, reliable pipeline view

AI‑supported insights to accelerate decision‑making and enable predictable revenue growth

The result?

Sales teams move faster, forecasts become more accurate, and after‑sales potential is fully leveraged.

With this, sales teams gain clarity across long, multi‑stakeholder buying journeys, forecasts become grounded in real pipeline data, and after‑sales potential is no longer left to chance. Instead of reacting to the complex nature of the process, manufacturers can proactively steer opportunities, quotations, and service relationships with confidence.

Microsoft Dynamics 365 CE enables exactly this shift; from fragmented sales management to a structured, insight‑driven growth model that supports predictable revenue, stronger customer relationships, and scalable industrial sales operations.

Interested in learning more? Experience it live at Hannover Messe 2026

Hannover Messe 2026 brings together decision‑makers from mechanical engineering, electrical engineering, automotive, and industrial manufacturing—all facing similar sales and growth challenges. At the ITVT booth, visitors can see how CE supports structured sales execution, after‑sales growth, and data‑driven decision‑making in real industrial use cases.

Let’s turn complex sales into predictable growth, together at Hannover Messe.

Visit ITVT at Hannover Messe 2026 to see CE in action!

Secure your free trade fair ticket and experience the future of the manufacturing industry in person.

Book a personal demo at our booth and discuss your lead‑to‑cash challenges.

The post How Manufacturers Are Simplifying Complex B2B Sales appeared first on ITVT Group.

What does a Berlin stadium have in common with digital transformation?

itvt_admin — Thu, 16 Apr 2026 09:04:32 +0000

What does a Berlin stadium have in common with digital transformation?

Why DIGITAL X Ost is much more than a traditional business event—and why ITVT is participating.

April 16, 2026

Why DIGITAL X OST in Berlin shows that digitalization is strongest where people, ideas and practice come together.

Anyone who thinks of the Stadion An der Alten Försterei probably thinks first of football, of emotions, and of a special connection between the place and its people. For decades, this stadium in Berlin has stood for identity, community, and solidarity.

And that’s precisely what makes it such an exciting venue for DIGITAL X East.

Because digitalization, in the end, is never just a question of technology. It doesn’t begin with software and it doesn’t end with infrastructure. It begins where people work together on solutions, exchange perspectives, and have the courage to put change into practice.

On May 5th, the Alte Försterei will thus become a place where digitalization isn’t just talked about, but where it becomes tangible.

Why we're participating in DIGITAL X East

As a company that has been working on the digital transformation of business

processes for over 25 years, DIGITAL X East is much more than just an event on our calendar.

It’s a place for genuine conversations.

A place to exchange ideas about the challenges many companies are currently experiencing. A place to discuss how modern CRM, ERP, Microsoft, and AI solutions not only look good on paper but also deliver real-world results. And a place to explore how digitalization can be designed so that it simplifies rather than complicates things.

That’s precisely our goal at ITVT.

We support companies in implementing digital solutions in a way that aligns with their business model, processes, and the people behind them. Not as an end in itself, but as a tool that improves processes, strengthens collaboration, and opens up new possibilities.

The An der Alten Försterei Stadium is this year’s venue for DIGITAL X Ost.

Digitalization Needs More Than Just Tools

In many companies, digitalization is no longer a future topic. It’s the present. Processes need to become more efficient, data more readily usable, customer relationships stronger, and decisions faster and more informed. At the same time, the demands are increasing: more speed, more transparency, more security, more connectivity.

This is precisely where formats like DIGITAL X East come in. They bring together decision-makers, technology partners, and practitioners to not only showcase trends but also concrete paths to implementation.

The focus is on questions that many companies are directly addressing today:

How can processes be intelligently networked?

How can artificial intelligence create real added value?

How can digitalization be implemented in a way that truly works in everyday practice?

And how can technological possibilities be aligned with the real-world requirements of a company?

Why such encounters are important

Digital transformation rarely happens in isolation. It grows through exchange. Often, it’s not just grand strategies or new technologies that make the difference, but the right conversations at the right time.

A discussion about where processes are currently stalling.

An impetus for how teams can collaborate more effectively.

An idea for making complex processes simpler and more transparent.

This is precisely why events like DIGITAL X East are so relevant. They create space for new perspectives, practical insights, and direct dialogue between companies, partners, and experts.

What visitors can expect from us

Anyone who meets us at DIGITAL X East can talk to us about precisely these topics: the further development of business processes, the intelligent integration of systems, and ways to approach digitalization pragmatically and with a view to the future.

One focus will be on how companies can better manage complex processes in financial and resource management. This area, in particular, often demonstrates the importance of clarity, integration, and robust processes for sustainable business management.

Therefore, we are especially looking forward to exchanging ideas about ERP and Finance and Supply Chain Management and exploring together the potential it offers companies—strategically, operationally, and practically in day-to-day business.

We look forward to the exchange in Berlin

DIGITAL X East brings together people who don’t just observe digitalization, but want to shape it. That’s precisely why we are looking forward to being there in Berlin on May 5th.

If you, too, would like to know how digital solutions can be used practically, effectively, and with real added value, then visit us there.

We look forward to engaging conversations, fresh perspectives, and a day where ideas become concrete opportunities.

Win 10 tickets to DIGITAL X East

Want to experience DIGITAL X East live in Berlin?

Then here’s your chance: We’re giving away 10 tickets to the event on May 5th.

Take this opportunity to gain exciting insights into digitalization, technology, and innovation, and connect with experts, partners, and companies on-site.

Here’s how to enter:

[Insert space for details here, e.g., contact form, email, LinkedIn comment, or private message]

Entry deadline: [Insert date]

We wish all participants the best of luck and look forward to perhaps meeting you in person in Berlin soon.

The post What does a Berlin stadium have in common with digital transformation? appeared first on ITVT Group.

25 years of E-World. 25 years of ITVT. Shaping the future together.

itvt_admin — Mon, 26 Jan 2026 03:38:34 +0000

25 years of E-World. 25 years of ITVT.

Shaping the future together.

January 26, 2026

From 10 to 12 February 2026, the energy industry will meet in Essen for E-world energy & water – and celebrate a special anniversary: 25 years of E-world. Since its premiere in 2001, the trade fair has developed from a national trade event into Europe’s central meeting place for the energy industry.

What began with around 230 exhibitors and a good 6,000 trade visitors is now a leading international trade fair where national and international companies present forward-looking technologies, intelligent services and solutions for achieving climate targets. The development of E-World reflects the transformation of the industry itself: from liberalisation and regulation to digitalisation to the integration of renewable energies and new business models for municipal utilities and energy suppliers.

It is no coincidence that this anniversary coincides with 25 years of ITVT. Both stand for a quarter of a century of change, innovation and partnership-based shaping of an increasingly complex energy world.

Last year’s anniversary: ITVT celebrates its 10th participation in E-world.

Transforming the industry: from regulation to customer focus

Over the past 25 years, energy companies have faced profound changes: new regulatory frameworks, growing competitive pressure, rising customer expectations and the need to make processes efficient, digital and scalable. In particular, municipal utilities, sales organizations and finance and operations units had to learn to deal with increasing market volatility, new revenue models and a much more international orientation.

It is precisely these topics that have been at the core of E-world for years – and make it a relevant meeting place for decision-makers from customer service, customer experience, sales and commercial functions.

E-world 2026: International relevance and current hot topics

E-world 2026 impressively shows how broad and international the industry is today. In 2025, 980 exhibitors from 34 nations presented themselves to around 33,000 trade visitors – companies and visitors from over 70 countries were represented. One in four exhibitors now comes from abroad, a clear sign of the growing international importance of the trade fair.

Trade visitors and exhibitors from all over the world meet in Essen to exchange information on current market developments, new technologies and viable solutions. Thematically, the spectrum ranges from smart energy, digitalization and new energy systems to decarbonization and climate solutions to financial, trading and sales models for a climate-neutral future.

The exhibition is complemented by a diverse supporting programme at four open specialist forums, which offers numerous impulses, practical insights and new perspectives. In addition, the E-World Community enables year-round exchange and sustainable networking within the industry – far beyond the days of the trade fair.

For whom the visit is worthwhile

For customer service managers, CX managers, sales managers as well as finance and operations managers, E-world 2026 offers a compact overview of relevant trends, concrete solutions and valuable contacts. It is the place where strategic questions meet operational answers – and where it is decided how the future of energy will be shaped.

25 years of E-world and 25 years of ITVT stand for shared experience, a deep understanding of the industry and a look ahead. E-world 2026 is more than a trade fair – it is a mirror of the energy industry in transition and an invitation to actively shape the future together.

Join us in celebrating 25 years of E-World and 25 years of ITVT.

Visit us in Hall 6, Booth H113, and register for a free AI Readiness Check based on the ITVT Maturity Model for the Energy Industry. In this way, you create the basis for successful decisions in the next 25 years.

Meet our team

Patrick Kreuzer

Our CEO Patrick Kreuzer brings over 20 years of experience in corporate IT and a deep understanding of the Microsoft ecosystem.

Uwe Garbe

Want to optimize your customer

service or sales? Uwe Garbe supports you with expertise in EDL, Power BI & Fabric, marketing, Microsoft 365, and AI.

Tim Ishorst

Are you looking for solutions for

customer service, field service, or

business intelligence? Tim Ishorst advises you on Power BI & Fabric, marketing, Microsoft 365, and AI.

Andrea Schmuker

Questions about billing, market

communication, or efficient

sales and service processes? Andrea Schmuker is your expert for these topics.

Damian Steinberg

Want to get off to a strategic

start? Damian Steinberg will guide you through Stadtwerk365,

partnerships & collaborations,

customer service, sales, EDL, Power BI & Fabric, marketing, Microsoft 365, and AI.

Karolin Mischke

As a senior consultant, he drives the successful implementation of CRM and Dynamics 365/Stadtwerk365 solutions to measurably accelerate customer processes, enhance service experiences, and quickly realize new revenue opportunities.

Unsere Co-Aussteller

IMPORTANT NOTE:

If you have any questions, please contact marketing@itvt.de directly.

MORE NEWS & CURRENT EVENTS

June 2, 2026

Between AI Fatigue and Acceptance: The Rise of AI as a “Digital Co‑Worker”

May 12, 2026

Why Fragmented ERP Landscapes Fail Industrial Manufacturers

May 11, 2026

How Manufacturers Are Simplifying Complex B2B Sales

April 16, 2026

What does a Berlin stadium have in common with digital transformation?

The post 25 years of E-World. 25 years of ITVT. Shaping the future together. appeared first on ITVT Group.

Stadtwerk365 at E-world 2026 – Tech for the energy industry

itvt_admin — Tue, 13 Jan 2026 10:26:25 +0000

Trade Fair

Stadtwerk365 at E-world 2026

Tech for the energy industry

Welcome to Stadtwerk365 at E-world energy & water 2026!

See how we are driving forward the digital transformation of the energy industry—with innovative solutions that make municipal utilities and energy suppliers fit for the future.

Make an appointment and receive:

Personalized advice: Get tailor-made solutions for your challenges.

Exclusive insights: See features that are not publicly available.

Direct access to experts: Save time and talk directly to our specialists.

Share this event:

February 10-12, 2026

Stand 6H113, E-world energy & water, Essen, Germany

Topics

Energy industry
Municipal utilities
CRM
AI
Microsoft Dynamics 365
Sales
Customer service

E-world 2026: The big picture

Why Stadtwerk365?

Our platform combines state-of-the-art technologies with practical processes for the energy industry. From customer service and billing to intelligent data analysis, we offer everything from a single source, integrated into Microsoft Dynamics 365 and the cloud.

What you can expect at our booth

Live demos of our latest features and solutions

Expert talks on industry trends and challenges

Best practices for digitalization and process optimization

Networking with our team and industry colleagues

Meet our team

Patrick Kreuzer

Our CEO Patrick Kreuzer brings over 20 years of experience in corporate IT and a deep understanding of the Microsoft ecosystem.

Uwe Garbe

Want to optimize your customer

service or sales? Uwe Garbe supports you with expertise in EDL, Power BI & Fabric, marketing, Microsoft 365, and AI.

Tim Ishorst

Are you looking for solutions for

customer service, field service, or

business intelligence? Tim Ishorst advises you on Power BI & Fabric, marketing, Microsoft 365, and AI.

Andrea Schmuker

Questions about billing, market

communication, or efficient

sales and service processes? Andrea Schmuker is your expert for these topics.

Damian Steinberg

Want to get off to a strategic

start? Damian Steinberg will guide you through Stadtwerk365,

partnerships & collaborations,

customer service, sales, EDL, Power BI & Fabric, marketing, Microsoft 365, and AI.

Karolin Mischke

Unsere Co-Aussteller

IMPORTANT NOTE:

If you have any questions, please contact marketing@itvt.de directly.

MORE NEWS & CURRENT EVENTS

The post Stadtwerk365 at E-world 2026 – Tech for the energy industry appeared first on ITVT Group.

Microsoft Ignite 2025 Insights LIVE from San Francisco

rojana diwa — Wed, 05 Nov 2025 16:38:27 +0000

Microsoft Ignite 2025 Insights

LIVE aus San Francisco

Every year, Microsoft Ignite is one of the most important tech events in the world.

For the first time, the ITVT Group is hosting a Vision Talk to bring you the latest news live and firsthand—straight from the heart of the action in San Francisco.

No waiting for articles or blog posts—we bring you the most important news immediately, with the opportunity to ask questions live.

Diese Veranstaltung teilen:

Thursday, 20 November 2025

2:30-3:00 PM

Online

KEY TOPICS OF THEE VISION TALK

JOINING US

Ignite Insights in real time – The most important trends and technologies straight from the stage – presented in a compact and understandable way.

AI hype or real progress? – Finding your way through the jungle of trends: Which AI topics will really be relevant in 2026?

What does this mean for German SMEs? - Practical conclusions for your IT strategy – specifically for small and medium-sized businesses.

Our CEO brings over 20 years of experience in enterprise IT and a deep understanding of the Microsoft ecosystem to exclusively analyze the key announcements from Ignite 2025 for you.

WICHTIGER HINWEIS:

The dial-in link to the webcast will be sent to you by confirmation e-mail after successful registration.

Please note that the Event will be held in German.

Please feel free to give us a short feedback or register directly for the free online event.

If you have any questions, please contact us directly at marketing@itvt.de.

Insights and Events

Visit reports in 60 seconds: AI-supported CRM input for field sales

Online

In diesem Vision Webcast zeigt Johannes Wagner, wie Vertriebsteams genau dieses Problem lösen – mit dem ITVT Sales Companion. Ein KI-gestützter Voice Agent, direkt in Microsoft Dynamics 365 integriert, der Kundeninformationen dort erfasst, wo sie entstehen: unterwegs. Einfach per Sprache. Ohne zusätzlichen Aufwand.

Margin Blind Spots: Restoring Efficiency with Business Central

Online

In this webcast, our ERP team led by Manuel Bachmann and Ralf Schindler will demonstrate in a practical way where inefficiencies typically arise in your operational processes, how you can systematically identify them, and what a realistic first step toward modern ERP processes might look like—without a lengthy, large-scale project.

Between AI Fatigue and Acceptance: The Rise of AI as a “Digital Co‑Worker”

Article

Über viele Jahre hinweg stand künstliche Intelligenz in Unternehmen eher am Rand der IT-Landschaft.

Why Fragmented ERP Landscapes Fail Industrial Manufacturers

Article

For mechanical, plant, and industrial equipment manufacturers, operational complexity is the norm.

How Manufacturers Are Simplifying Complex B2B Sales

Article

Deals are large, cycles are long, and success depends on how well sales, service, and after‑sales work together.

What does a Berlin stadium have in common with digital transformation?

Article

On May 5th, the Alte Försterei stadium in Berlin will become the meeting place for digital inspiration, practical solutions, and new perspectives. Learn why DIGITAL X East is more than just a business event and why ITVT is participating.

25 years of E-World. 25 years of ITVT. Shaping the future together.

Stadtwerk365 at E-world 2026 – Tech for the energy industry

In-Person

Experience how we are driving forward the digital transformation of the energy industry – with innovative solutions that make municipal utilities and energy suppliers fit for the future.

Microsoft Ignite 2025 Insights LIVE from San Francisco

Online

Every year, Microsoft Ignite is one of the most important tech events in the world. For the first time, the ITVT Group is hosting a Vision Talk to bring you the latest news live and firsthand—straight from the heart of the action in San Francisco.

The Future of ERP – From One-Time Sales to Recurring Revenue

In-Person

On November 13, ITVT invites you to Munich to develop your individual subscription billing strategy with us. In interactive sessions, inspiring keynotes, and an exclusive product premiere, we will guide you in shaping your own AI-powered vision.

Your Vision 2030: The Future of Sales, Service & AI

In-Person

At our exclusive roadshow on November 12, 2025, in Munich, ITVT will not only offer you insights into current developments—we will also help you define your own AI journey. Together, we will develop ideas, strategies, and perspectives on how you can use AI in your company in a meaningful and future-oriented way.

How AI will shape your sales strategy in 2030

Online

ITVT Group CEO Patrick Kreuzer will talk about sales in the next 5 years as influenced by fast-developing AI and automation technology. With such a major transformation to the sales role, what does it really mean in practice?

360° customer evaluation – Avoid payment defaults thanks to precise key figures

Online

In our webcast, we will show you how you can minimize risks and secure your cash flow using credit scoring tools – all via Microsoft Business Central! This is your chance to learn how to best implement credit checks in yo

Is there “chemistry” between you and your customers? What a CRM must deliver in the chemistry industry today

Online

As part of our ITVT Summer Journey, we'll show you how leading chemical companies are using Chemical365 to streamline operations, enhance customer interactions, and maintain competitive advantage in an ever-changing industry

ITVT Vision Summer Journey: Energy with Stadtwerk365

Online

As part of our ITVT Summer Journey, we’ll showcase how leading energy companies are using Stadtwerk365 to streamline operations, enhance service quality, and confidently navigate the evolving energy landscape.

Charity Concert featuring Otsu Youth Ensemble

In-Person

Free admission – On Friday, August 15, 2025, enjoy an exclusive concert by the renowned Otsu Youth Ensemble from Japan in the inspiring setting of the Idar-Oberstein City Theater.

ITVT Vision Summer Jam: An online networking session

Online

Join ITVT for an inspiring 8-week virtual series where industry meets innovation. From energy to chemicals to manufacturing, we’re highlighting the stories, solutions, and success behind our brand of digital transformation.

Intercompany processes and client management made easy

Online

Join ITVT's upcoming Vision Webcast and discover how Microsoft Dynamics 365 Business Central effectively does exactly that! Learn how this solution streamlines multi-entity management, automates essential processes, and provides complete transparency and control over intercompany transactions and data.

(Un-)secure Data in the Cloud? Securing Microsoft 365 the Right Way with AvePoint & ITVT

Online

Together with our partner AvePoint, We at ITVT invite you to our Vision Webcast where Tom Rubarth and Christoph Wüst will show you how to go beyond normal data backup and recovery capabilities and what you should be doing now to ensure full data control, compliance, and sovereignty.

ERP made easy for SMEs: Quick wins with Microsoft Business Central Quickstart

Online

Enterprise Resource Planning (ERP) systems don’t have to be long, complex, or costly 📈 and we'll show you how with only a few Microsoft Business Central modules. Yes, that’s right! You don’t need the whole system to get started.

The post Microsoft Ignite 2025 Insights LIVE from San Francisco appeared first on ITVT Group.

The Future of ERP – From One-Time Sales to Recurring Revenue

rojana diwa — Thu, 02 Oct 2025 06:45:44 +0000

The Future of ERP

From One-Time Revenue to Recurring Revenue

Highlight Towers, München, Deutschland

Turn one-time buyers into loyal subscribers and shape your own AI-powered vision with us

The future belongs to business models with recurring revenue. More and more companies are turning to subscription solutions to ensure long-term growth and resilience. But change can only succeed with a clear vision—and the right technology.

On November 13, ITVT invites you to Munich to develop your individual subscription billing strategy with us. In interactive sessions, inspiring keynotes, and an exclusive product premiere, we will guide you in shaping your own AI-powered vision.

Share this event:

Thursday, 13. November 2025

12:00 - 17:00 PM

Design Offices, Highlight Towers
Mies-van-der-Rohe-Straße 6
80807 München

WHAT YOU CAN EXPECT

Develop your personal vision for subscription billing – with the support of our experts

Experience practical strategies for integrating subscription models into your ERP landscape

Live demo of the new Subscription Billing AI Agent from ITVT – presented for the first time and exclusively

OUR SPEAKERS

Patrick Kreuzer

CEO
ITVT Group

Oliver Ben Sliman

Senior Solution Architect
Dynamics 365 FSCM
ITVT Group

Nico Klostermann

Senior Consultant ShopStrategen

OUR PARTNERS

IMPORTANT NOTE:

Participation is free, but places are limited. Register now to secure your spot!

If you have any questions, please contact us directly at marketing@itvt.de.

Insights and Events

Workplace-as-a-Service in Action

Online

In this exclusive webcast, ITVT and our new partner greendevice business GmbH will show you how to optimize device provisioning and management by using a Workplace-as-a-Service (WaaS) approach combined with Microsoft 365 technologies

Smart through the recession: Successful Opportunity Management in Microsoft Dynamics 365

Online

In the third installment of our Smart in the Recession series, Patrick Peters and Süha Kilic will demonstrate how you can use Microsoft Dynamics 365 and Copilot to strategically identify,evaluate, and efficiently pursue sales opportunities.

Hunsrück-Hochwald National Park Office moves into new premises in the Erwin

News

The Hunsrück-Hochwald National Park Office today ceremoniously moved into its new administrative offices on the site of the historic "Erwin" bunker in Börfink.

Redesigning customer loyalty: A strong start with Dynamics 365 Real Time Marketing

Online

Outbound Marketing is saying goodbye on June 30, 2025 from Dynamics 365 Customer Journeys - Insights. Are you ready for the transition?

Intercompany processes and client management made easy

Online

Managing multiple business units, locations, or subsidiaries can quickly become a tangled mess of spreadsheets, manual data entry, and disconnected workflows. Sound familiar?

Vision Webcast: From data to deals: Smart automation in sales

Online

Difficult markets require smart strategies - and in times of economic uncertainty, companies that know how to generate, capture and evaluate leads effectively will thrive. But with changing customer behavior and tightening budgets, how can you ensure your business stays ahead of the curve?

Vision Webcast: AI agents in municipal utility customer service – efficient service and satisfied customers

Online

Municipal utilities face growing demands for fast, reliable customer service, but keeping up with increasing inquiries and expectations can be challenging. The key? AI-powered assistance that enhances service quality and supports your team on a daily basis.

Vision Webcast: From Data to Decision: AI-Driven Financial Management in Business Central

Online

Traditional processes are slow, error-prone, and often leave critical insights buried under complex datasets. But what if AI could handle the heavy lifting—automating reconciliation, streamlining reporting, and uncovering real-time insights at lightning speed?

Vision Roadshow: Smart through the recession

In-Person

The current economic situation raises many questions: How can our company grow in this environment? How can we master the challenges ahead?

Vision Webcast: Microsoft 365 and licensing: Smart handling of licenses, security and Modern Work

Online

Microsoft is adjusting its license pricing, and many companies are asking themselves: What does this mean for my IT budget? How can I optimize costs without compromising productivity and security?

Article

AI is changing the energy sector, but many still don't know what potential AI offers and where to start.

Webcast: Smart through the recession – Exploiting growth potential with optimal use of customer data.

Online

Now more than ever, fostering trust and loyalty with your existing customers can make the difference between growth and stagnation. At ITVT, we know how to help businesses not only retain valued customers but also unlock new opportunities for mutual success – all through innovative strategies and AI-driven solutions.

Everything under control – Optimal EDL sales and consulting for energy supply companies

Online

What happens when a modular all-in-one CRM for municipal utilities and a consulting platform for EDL come together? A comprehensive platform for smarter, data-driven decisions that benefits not only you, but also your customers!

In-Person

E-world energy & water is Europe’s leading trade fair for the energy industry, a place where the innovations and trends in the industry can come together and share their knowledge with the world. As a member of this field, we are excited to announce our repeated participation with our innovative CRM solution: Stadtwerk365.

AI in Customer Service with Microsoft: Live in Munich

In-Person

Customer service is undergoing a profound transformation as AI and digitalization continues to change the way we work, fostering deeper customer interactions and driving higher revenue.

The post The Future of ERP – From One-Time Sales to Recurring Revenue appeared first on ITVT Group.