{"id":7654,"date":"2024-08-14T21:19:00","date_gmt":"2024-08-14T21:19:00","guid":{"rendered":"https:\/\/www.itvt.de\/en\/?p=7654"},"modified":"2026-07-07T18:08:07","modified_gmt":"2026-07-07T18:08:07","slug":"itvt-group-use-case-vertical-industries-business-technologies-amp-print-systems","status":"publish","type":"post","link":"https:\/\/itvt.de\/en\/itvt-group-use-case-vertical-industries-business-technologies-amp-print-systems\/","title":{"rendered":"ITVT Group \u2013 Use Case \u2013 Vertical: Industries \u2013 Business Technologies &amp; print systems"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7654\" class=\"elementor elementor-7654\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e9517c elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"1e9517c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-443431c\" data-id=\"443431c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-585a0e4 elementor-widget elementor-widget-heading\" data-id=\"585a0e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ITVT Use Case<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4165b7a elementor-widget elementor-widget-text-editor\" data-id=\"4165b7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"text-align: center\"><span style=\"color: #ffffff\">Secure Data Exchange for Global Enterprises<\/span><\/h1><h3 style=\"text-align: center;line-height: 25px\"><span style=\"color: #ffffff\">How Microsoft Dynamics 365 can improve customer service<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4914ef9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4914ef9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-f34f416\" data-id=\"f34f416\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c813be0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c813be0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cd94c10\" data-id=\"cd94c10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0f4805 elementor-widget elementor-widget-text-editor\" data-id=\"c0f4805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Imagine the following scenario: all activities of relevant business units centrally displayed in one tool \u2013 regardless of whether customer service, sales, production or accounting. Available at any time, always available and important results visually presented in a dashboard. Sounds too good to be true?<\/p><p>Together with ITVT, a globally active company implemented this idea in a targeted manner. The market leader for technologies specifically in the field of sensors, optics and managed services needed an IT solution that would provide access to relevant data for authorized persons at any time, regardless of different time zones and locations, in order to optimally network its worldwide subsidiaries, including Germany.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdf1367 elementor-widget elementor-widget-text-editor\" data-id=\"cdf1367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Rapid implementation of Dynamics365 CRM for sales and customer service<\/strong><\/h3><p>The starting point for the talks was the outdated IT structure. The existing system could not be ideally linked and remained in silos, with no data accessible across departments. This resulted in cumbersome communication, which led to the famous bottle neck in many places.<\/p><p>The joint project therefore began with comprehensive consultation to clarify the framework conditions and requirements. A conscious decision was made here to implement Microsoft Dynamics 365. Due to the flexibly adaptable module structure, this form of gradual conversion to a central CRM system was particularly suitable for the customer. As a first step, the Sales and Customer Service modules were integrated here.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1b7914 elementor-widget elementor-widget-text-editor\" data-id=\"f1b7914\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Success together \u2013 your partner at your side<\/strong><\/h3><p>Thanks to the timely integration of Microsoft Dynamics 365 into the existing system, the global player was able to notice a noticeably improved communication among its employees after a short time.<\/p><p>For example, teamwork between the sales and service teams has been smoother and service operations have been optimized in the long term, which has also benefited customers, who have now been able to experience better customer service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-37cd831\" data-id=\"37cd831\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e878e3 elementor-widget elementor-widget-image\" data-id=\"8e878e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/itvt.de\/en\/en\/wp-content\/uploads\/sites\/3\/2024\/08\/Industries-\u2013-business-.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6ab6e elementor-widget elementor-widget-text-editor\" data-id=\"7b6ab6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Together with ITVT, the company was able to benefit in several ways and adapt its processes and systems profitably. When will you take the next step into digitalization?<\/p><p>We are happy to support you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d78f277 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d78f277\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"contact-trigger\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a18c5db elementor-widget elementor-widget-html\" data-id=\"a18c5db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\n    jQuery(document).on('click', '#contact-trigger a', function(event) { \n    event.preventDefault(); \n    jQuery(\".popup-contact-icon\").click(); \n});\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p><strong style=\"color:#FE5A0E\">Use Case<\/strong><\/p>\n<p>ITVT Use Case Secure Data Exchange for Global Enterprises How Microsoft Dynamics 365 can improve customer service Imagine the following scenario: <\/p>\n","protected":false},"author":1,"featured_media":9515,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-7654","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":{"dl_description":"","dl_pinterest_image":null,"dl_hashtags":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITVT Group \u2013 Use Case \u2013 Vertical: Industries \u2013 Business Technologies &amp; 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