Insights

Between AI Fatigue and Acceptance: The Rise of AI as a “Digital Co‑Worker”

Article

Über viele Jahre hinweg stand künstliche Intelligenz in Unternehmen eher am Rand der IT-Landschaft.

Why Fragmented ERP Landscapes Fail Industrial Manufacturers

Article

For mechanical, plant, and industrial equipment manufacturers, operational complexity is the norm.

How Manufacturers Are Simplifying Complex B2B Sales

Article

Deals are large, cycles are long, and success depends on how well sales, service, and after‑sales work together.

What does a Berlin stadium have in common with digital transformation?

Article

On May 5th, the Alte Försterei stadium in Berlin will become the meeting place for digital inspiration, practical solutions, and new perspectives. Learn why DIGITAL X East is more than just a business event and why ITVT...

25 years of E-World. 25 years of ITVT. Shaping the future together.

From 10 to 12 February 2026, the energy industry will meet in Essen for E-world energy & water – and celebrate a special anniversary: 25 years of E-world. Since its premiere in 2001, the trade fair has developed from...

Promotional image for an exclusive ITVT and Microsoft workshop focused on AI in the energy industry

AI-Factory for Energy Industry

Article

AI is changing the energy sector, but many still don't know what potential AI offers and where to start.

Large industrial warehouse with tall racks filled with metal pipes, materials, and equipment.

Cross Selling in the Digital Age

Article

When a customer makes a purchase, they often have different items in mind or are open to additional products that complement their original choice.

A conceptual illustration depicting the future of artificial intelligence in Europe, featuring advanced technology and innovation

The European AI Act

Article

With the advent of artificial intelligence, more and more companies have begun to increasingly automate their work processes and are using tools such as ChatGPT and Microsoft Copilot.

Digital globe with green continents and blue network lines hovering above a smartphone.

ITVT Use Case – Global Collaboration: Data Sharing Made Easy

Use Case

Anyone who works for international companies knows the challenges of data exchange and protection.

Hand holding a glowing Wi-Fi symbol surrounded by digital network elements on a blue background.

ITVT Use Case – Vertical: Telecommunication

Use Case

Cloud systems have been offering users and companies the opportunity to expand and digitally manage their own IT structures and storage capacities for several years now.

ITVT Use Case – Powerful cross-selling for the industry

Use Case

Cross-selling should ensure higher sales - or so the theory goes. However, the line between recognizing and considering customer needs and pushing customers can quickly be crossed. This makes targeted analyses and assessments of customer needs all...

Hands using a stylus on a tablet with overlaid graphics of charts, data points, and analytics dashboards.

ITVT Group – Use Case – Vertical: Industries – Business Technologies & print systems

Use Case

ITVT Use Case Secure Data Exchange for Global Enterprises How Microsoft Dynamics 365 can improve customer service Imagine the following scenario:

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ITVT Group – Use Case – Vertical: Industries – manufacturing/ clothing production

Use Case

ITVT Use Case Out of the data silos Why a German clothing manufacturer decided to build an analytics platform Silos are an obstacle to communication – regardless of whether they are topic silos or the handling

Digital representation of multiple glowing blue email icons floating over a background of blurred data and code

ITVT Use Case – Efficient Customer Service with AI Automating the Email Sending Process at e-regio

Use Case

ITVT Use Case ITVT E-Mail-Copilot in Stadtwerk365 Automate email processing with Azure OpenAI for efficient customer service Efficient customer communication is crucial in every industry, including energy

Microsoft Dynamics 365 Solutions Price Increases Starting October 2024

Article

Price increases for Microsoft Dynamics 365 solutions starting October 2024 Microsoft is raising prices. From October 1st, individual modules of the Microsoft Dynamics 365 applications will become more expensive .

Copilot for Dynamics 365 Business Central

Microsoft Copilot for Dynamics 365 Business Central Your support for Dynamics 365 Business Central users Have you ever wondered why you should invest your time in Microsoft Copilot? The answer is quite simple: The current Copilot has now also found its way...

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How ChatGPT and Stadtwerk365 Support Process Automation

ChatGPT – those who create synergies increase their ROI Everyone knows it: relieving resources increases productivity. What is new is that by implementing ChatGPT using CRM systems such as Stadtwerk365, this even promotes an increase in one’s own return...

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Digitalization: Empowering Ecommerce and Seizing Opportunities

If you want to survive in the competition, you need digital expertise. Companies that sell their products online cannot avoid digitalization in the highly competitive business-to-business (B2B) sector. The (further) development of business processes through the use of modern...

Close-up of a robotic hand and a human hand reaching toward each other against a cracked concrete wall, symbolizing technology and human connection.

Digitalization – Artificial Intelligence for Everyone

Artificial intelligence (AI) can be found in almost every area of life today and has become an essential part of our everyday, working and business world. AI has a particularly large impact on companies: many aspects of a digital...

Light blue ceramic piggy bank with a coin slot on top, placed against a white background

Investing in digitalization: more than just a short-term capital investment

Savers build up long-term capital cushions for the future. In times of low interest rates and fluctuating markets, this is not a good time for high returns. Targeted investments, on the other hand, can pay off much faster in...

Customer-Relationship Management (CRM)

Article

Better resource planning and time-saving data collection with CRM Companies need customers – regardless of whether they are large corporations or SMEs. No business can exist without customers. But how can customer data be recorded, organized and evaluated in...

Customer life cycle pitfall

Article

Targeted prevention of customer churn Losing customers is part of daily life in companies. It is important all the more to counteract this so-called customer churn in advance. Sectors such as telecommunications providers, companies with a strong focus on...

Simple data analysis with dashboards

Article

A good user interface facilitates implementation The user interface is the first thing users see in a software application, whether it’s mobile, tablet or desktop. From the graphic design to the interactive elements, the user interface has a great...

Think big, start small !

Article

Your entrance into CRM at a reasonable price. 2 days of consulting services with Steffen Klipfel (solutions architect and energy lead) and an additional consultant from our energy team.

Between AI Fatigue and Acceptance: The Rise of AI as a “Digital Co‑Worker”

Why Fragmented ERP Landscapes Fail Industrial Manufacturers

How Manufacturers Are Simplifying Complex B2B Sales

What does a Berlin stadium have in common with digital transformation?

25 years of E-World. 25 years of ITVT. Shaping the future together.

AI-Factory for Energy Industry

Cross Selling in the Digital Age

The European AI Act

ITVT Use Case – Global Collaboration: Data Sharing Made Easy

ITVT Use Case – Vertical: Telecommunication

ITVT Use Case – Powerful cross-selling for the industry

ITVT Group – Use Case – Vertical: Industries – Business Technologies & print systems

ITVT Group – Use Case – Vertical: Industries – manufacturing/ clothing production

ITVT Use Case – Efficient Customer Service with AI Automating the Email Sending Process at e-regio

Microsoft Dynamics 365 Solutions Price Increases Starting October 2024

Copilot for Dynamics 365 Business Central

How ChatGPT and Stadtwerk365 Support Process Automation

Digitalization: Empowering Ecommerce and Seizing Opportunities

Digitalization – Artificial Intelligence for Everyone

Investing in digitalization: more than just a short-term capital investment

Customer-Relationship Management (CRM)

Customer life cycle pitfall

Simple data analysis with dashboards

Think big, start small !

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